Refund Policy:Ā Vectric Master Training Course
Effective date:Ā 5/10/2020
We are so confident that the Vectric Master Training Course will transform your CNC projects that we guarantee your success. If youā€™re not creating impressive results within the first 30 days, youā€™re eligible for a free one-on-one troubleshooting session (a $200 value). Still not satisfied after our personalized assistance? Weā€™ll refund your investmentā€”risk-free. Please review the full details of our refund policy below:
1. Eligibility:
- The 30-day money-back guarantee is available to first-time buyers only.
- Customers who purchase through third-party platforms must request refunds through that platform and adhere to their refund policies.
2. Requirements for Refunds:
- To qualify for a refund, customers must complete at least the Level 0: Bootcamp Intro section of the course.
3. How to Request a Refund:
- Refund requests must be initiated by emailing support@learnyourcnc.com within 30 days of purchase.
- If you have used the free one-on-one troubleshooting session, you have an additional 10 days after that session to request a refund.
4. Disqualifications:
Refunds will not be issued in cases of:
- Misuse of the course materials
- Sharing access with others
- Completion of the entire course
- Any other misuse identified at our discretion
5. Partial Refunds:
- If more than 50% of the course has been accessed, a 50% refund of the purchase price will be issued.
- Partial refunds are only eligible within the first 30 days of purchase.
6. Access Revocation:
- Upon issuing a refund, access to the course materials will be revoked immediately.
7. Refund Processing:
- Refunds are processed within 7-10 business days and issued to the original payment method.
- A 2.9% processing fee is non-refundable.
- An additional 1.5% processing fee applies for USD cross-border transactions for customers outside the US.
- These fees are set by the payment processor and are beyond our control.
8. Policy Enforcement:
- While this policy is strictly enforced, exceptions may be granted at the sole and absolute discretion of the Company on a case-by-case basis, as determined solely by the Company.
9. Agreement to Terms:
- By purchasing the Vectric Master Training Course, customers agree to this refund policy during checkout.
Looking for a different product refund policy? Find all refund policies here.
